Help & FAQ

Last updated: 2025-12-23

🍳 Help & FAQ – CookNet

Welcome to CookNet — the first recipe-driven social network where passionate chefs and food lovers connect, share, and earn.
Whether you’re here to follow your favorite chefs or publish your culinary creations, CookNet makes everything simple and rewarding.

Below you’ll find answers to the most common questions.

🔸 What is CookNet?

CookNet is a subscription-based food content platform built for chefs, food creators, and everyday food lovers.

Verified creators can publish:

  • Premium recipes

  • Step-by-step videos

  • Exclusive posts

  • Downloadable digital cookbooks

Food lovers can subscribe to creators, unlock exclusive content, chat directly with chefs, and support them through tips or one-time purchases.

🔸 How do I become a creator?

Becoming a creator on CookNet is easy:

  1. Sign up for an account

  2. Complete your profile

  3. Upload a valid photo ID for verification

  4. Once approved, start posting recipes, setting subscription tiers, and earning money

Creators can share content in photo, text, or video format using CookNet’s built-in recipe template for a clean and professional presentation.

🔸 How do subscriptions work?

Fans can support their favorite chefs in two ways:

  • Monthly subscriptions

  • One-time payments to unlock exclusive content

With a subscription, you can:

  • Access premium recipes and videos

  • Message creators directly

  • Vote on upcoming content

All subscriptions can be managed or canceled anytime from your account dashboard.

🔸 Can I tip a chef or unlock individual recipes?

Yes! CookNet offers flexible support options:

  • Send tips to chefs as a thank-you

  • Unlock individual premium recipes without subscribing

  • Purchase downloadable digital cookbooks

You’re always in control of how you support your favorite creators.

🔸 How are payouts handled?

Creators can request payouts once they’ve earned income.

Payout options include:

  • Stripe Connect (recommended)

  • Bank transfer (available in supported countries)

For security and compliance, identity verification is required before payouts are processed.

🔸 What are the platform fees?

CookNet charges a small platform fee to maintain and improve the service.

  • Creators earn up to 80% of their total revenue

  • The remaining percentage supports platform infrastructure, support, and promotion

Our goal is to keep fees fair while helping creators grow.

🔸 Can I report users or content?

Yes. Your safety matters to us.

To report a user or post:

  1. Click the three-dot menu on the profile or post

  2. Select Report

  3. Our moderation team will review the case

You can also block users from viewing your profile or sending you messages.

🔸 Privacy & Safety

We take privacy seriously.

From your Settings page, you can control:

  • Profile visibility

  • Notifications

  • Messaging preferences

For more information, please review our Privacy Policy and Terms of Service.

🔸 Still need help?

We’re here for you.

Visit the Contact Us page or send us a message directly.
Our support team usually replies within 24–48 hours.